Got a complaint or request in Portsmouth? You could go to our town Web site to find an e-mail address for the person you think can look into it and then send them an e-mail. Newport and Middletown handle this differently on their Web sites.
Middletown’s Web site lets you make your request directly from the Web site – see http://www.middletownri.com/departments/crm.php.
While Newport has a specific e-mail address for e-services - http://www.cityofnewport.com/city-manager/services.cfm.
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These are examples of the kinds of services that a fully functional and more interactive town Web site can provide to citizens. Yes, there is a cost to this and I know that I'm beating a dead horse here, given our budget problems. But as our other services decline, a relatively small investment for a part-time professional Webmaster that can expand our virtual services might make sense.
